Curoo Support

A job manager for auto repair shops — vehicles, customers, jobs, estimates, invoices and payments, built for the person running the shop floor.

Email: support@curoo.app
We aim to reply within two business days. There is no phone line at present — email reaches us directly and gives us the detail we need to actually fix things.
Curoo — a product of Teeznar Corp
Belmont, Massachusetts

Reporting a problem

The single most useful thing you can send us is the app’s diagnostics. It takes about ten seconds:

  1. Open Curoo and tap More, then Profile
  2. Scroll to App & Diagnostics
  3. Tap Copy Diagnostics
  4. Paste it into your email to us

That gives us your app version, which server you’re connected to, whether anything is queued or failing to sync, and the last few errors the app recorded. It also includes your own account email and your garage’s id, so we can find the right account. It does not include your customers’ details, vehicle records, job notes or any other business data.

If you can, also tell us:

A screenshot helps. If you are on a TestFlight beta, the TestFlight app’s own Send Beta Feedback button attaches a screenshot and diagnostics automatically.

Common questions

I have the app but it says “Invitation Required”.

Curoo is invite-only while we onboard garages one at a time. Your garage administrator invites you by email, and you must sign in with the Apple ID that uses that same email address. If you use Hide My Email, Apple gives apps a private @privaterelay.appleid.com address — your administrator needs to invite that address, or you can choose Share My Email when signing in. If you’re stuck, email us the address you’re signing in with and we’ll sort it out.

Does it work without signal?

Yes. Curoo is offline-first: you can add customers, vehicles, jobs and estimates with no connection, and it syncs automatically when you’re back online. If something hasn’t synced yet you’ll see it in More → Profile → App & Diagnostics under Sync queue.

Can I try it before signing up?

Yes — tap Explore a demo on the sign-in screen. It opens a sample garage with vehicles, jobs, estimates and invoices already filled in, so you can look around without an account. Nothing you do in the demo touches real data.

Can I use it on more than one device?

Yes. Your garage’s data syncs across devices signed in to the same account. If two people edit the same record at once, the most recent change wins.

What happens to my data?

Your garage’s records are private to your garage. See our Privacy Policy for what we collect and why.

How do I get someone else in my shop onto Curoo?

Your garage administrator can invite staff from More → Team. Each person signs in with their own Apple ID.

Something urgent?

Can’t access your garage’s data?

Email support@curoo.app with URGENT in the subject line and tell us your garage name. We treat data-access problems ahead of everything else.

Email support